How to Report Problems and Provide Feedback

If you have problems with Sun Java System Web Server, contact Sun customer support using one of the following mechanisms:

• Sun Software Support services online at:

  http://www.sun.com/service/serviceplans/software/

• The telephone dispatch number associated with your maintenance contract

So that we can best assist you in resolving problems, please have the following information available when you contact support:

• Description of the problem, including the situation where the problem occurs and its impact on your operation

• Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem

• Detailed steps on the methods you have used to reproduce the problem

• Any error logs or core dumps

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. To share your comments:

• Go to http://docs.sun.com/ and click Feedback.

• Go to http://wikis.sun.com/display/WebServerdocs/Home and post your comments or directly edit the wiki page.

To provide feedback on Sun Java System Web Server product, send email to mailto:webserver@sun.com.