This section contains a list of the known issues with Communications Express 6 2005Q4. The following product areas are covered:
The option to select a default view has been removed from Global Options. The Online Help does not reflect this change.
Communications Express cannot be fully configured if a fully qualified host name is not provided. The domain name is not set in the cookie if the URL is not with fully qualified host name even when the user is authenticated.
Always access the application using a fully qualified host name.
Communications Express has compatibility issues between JES4 and JES3 version of Messenger Express on Solaris x86. Communications Express reports an HTTP 502 error when users log out.
Upgrade Messaging Server (or Messaging Server MEM) to JES4 version of Messaging Server.
The config-uwc configuration file for Linux shows invalid path names for Application Server. This points to the default path that is valid on Solaris but not on Linux.
The incorrect path information shown below:
Install directory: /opt/SUNWappserver/appserver Directory Domain: /var/opt/SUNWappserver/domains/domain1 Document Root Directory: /var/opt/SUNWappserver/domains/domain1/docroot
should be changed to the following:
Install directory: /opt/sun/appserver/appserver Directory Domain: /var/opt/sun/appserver/domains/domain1 Document Root Directory: /var/opt/sun/appserver/domains/domain1/docroot
In a deployment scenario where the dependent components of Communications Express (deployed on Sun Java System Application Server) are deployed across multiple nodes, the Communicaitons Express UWCAuth Servlet throws a NullPointer Exception.
Restart the Application Server.
This section contains a list of known issues in the Configurator tool for Communications Express.
The Communications Express Configurator does not allow you to undeploy, remove files at the time of configuration, and remove files created during runtime.
To unconfigure Communications Express:
Remove the Communications Express package. For example on Solaris type
Remove the deploy directories
Remove the WEBAPP entry from Web Server or Application Server server.xml file.
Communications Express allows configuration to be executed only interactively, and does not allow silent configuration. When you try to configure in a silent mode, the following error is displayed, “The Directory name cannot be left blank. This is a mandatory field. Please enter again.”
Communications Express Configurator fails to complete the configuration process if your system is not configured for host name aliases.
Ensure that you have configured one or more host name aliases for your system.
To configure one or more host name aliases on UNIX systems:
Provide the configuration for the hosts in /etc/nsswitch.conf file:
hosts: files dns nis
This configuration indicates to the name service the lookup order it should use to resolve host names and host aliases. The name service lookup order is: files, dns, and nis.
Ensure that the /etc/hosts file contains two or more host names defined against your machine’s IP address.
For example, if your system IP address is 220.127.116.11, then in /etc/hosts file, you can configure the IP address as:
18.104.22.168 budgie.siroe.varrius.com budgie
22.214.171.124 budgie.siroe.varrius.com budgie loghost
Example of an incorrect IP address:
The field names and browser buttons are truncated or not visible when the configuration wizard is invoked in a language other than English.
Resize the configuration panels to view its contents properly.
The Configurator tool for Communications Express shows the component size as 0 bytes while displaying the Mail and Calendar components for Communications Express.
In an installation scenario where the Communications Express and Access Manager are installed and configured on separate nodes, the Web Server installed on the node containing the Communications Express throws a Java exception on restart. This is due to the incorrect settings in the Web Server's classpath (on the node where Communications Express is installed).
Edit the web_svr_base/config/server.xml file on the Web Server instance of the node where Communications Express is installed, and ensure that the following entries are available in the Web Server's classpath:
opt/SUNWam/lib:/opt/SUNWam/locale:/etc/opt/SUNWam/config: /opt/SUNWam/lib/am_sdk.jar:/opt/SUNWam/lib/am_services.jar: /opt/SUNWam/lib/am_logging.jar
The Communications Express configurator creates a self referencing symbolic link on Linux under the /var/opt/sun/uwc/staging directory.
Remove all self referencing symbolic links from the /var/opt/sun/uwc/staging directory and redeploy UWC.
The Communications Express configurator does not validate the Application Server port during configuration and thus the configuration hangs if a wrong Application Server port number is specified.
The configuration of Communications Express hangs when the Web Server is running. This is due to an UnsatisfiedLinkError error.
Gracefully shutdown the Web Server by executing the command /web_svr_base/web_svr_domain_name/stop. This will allow the Communications Express configuration to proceed.
Communications Express allows users to select any year only till the year 2006. It does not allow selection of any other year after 2006 in all the views.
Communications Express does not recognize wild cards for searching Events or Tasks.
Users subscribed to a shared calendar with Availability and Invite permissions are unable to view the shared calendar.
Communications Express does not allow editing of Events and Tasks that are imported from one calendar to the other (with allow... permissions set on both), for the same calendar owner.
You will see this error if you attempt to attach a file larger than the default maximum (5 MB).
The mail tab for users that have attributes set as mailAllowedServiceAccess: +ALL:* is not visible.
Do not add mailAllowedServiceAccess:+ALL:* attribute; and if exists remove it. This is the same as attribute +ALL:*.
When users save forwarded messages that have attachments, the drafts in the Drafts folder do not show the attachments (or forwarded messages). However, the recipients receive the forwarded messages or attachments. This causes some confusion to the users as they have no indication that the message (in draft ) includes an attachment or a forwarded message.
Communications Express shows the unread message count as 0 even when the mailbox contains unread messages.
When users forward messages with new content added in Rich Text Format (RTF), the new message is shown twice in the forwarded message.
Communications Express incorrectly replaces all text with the string “undefined” when users perform a spell check and edit messages using the Edit button. The behavior is seen on Solaris 9 Operating Systems running Mozilla 1.4.
The address book name cannot be localized because the localized value which is based on the resolved session language and the domain specific defaultps/dictionary-<lang\>.xml is assigned when the address book is accessed for the first time.
The “Name” and “Description” entered in the Address Book Options page are also not displayed in the current Address Book drop-down list that appears on the Address Book tab page.
When users try to import Microsoft Outlook data in CSV format into Communications Express, the entries for Birthday and Anniversary are incorrectly set to 00/00/00.
Address book does not index deleted groups. This results in a performance overhead while performing search on the Address Book component of the Communications Express.
The online help for Option/General contains the following information under ”Default View after login’: “Select the default page to be displayed after you login from the drop-down list. The options available are: Email, Calendar, and Address Book”. The Options Page does not provide the user with the option to select the default application. However the online help does not reflect this change.
When users try to create mail filters with the string “not” in the Subject field, the mail filter entry does not appear in the mail filters list. However, mails are correctly filtered with the “not” keyword in the subject field. Users cannot remove this filter if they want to at a later point of time, as it is not listed in the mail filters.
When a large email message is received, users must click an attachment link (text/html or text/plain) within the message. If the content of this attachment includes non-ASCII characters, users may see corrupted data in the newly opened browser pane. This issue will be fixed in the next available patch.
Manually select the appropriate encoding from the browser menu.
Day and Year View formats in Calendar view are not translated to Simplified Chinese. However, the ”Month’ view is correctly translated to Simplified Chinese.
Communications Express cannot import CSV data from a localized Microsoft Outlook Express.
Communications Express does not display any error message when encrypted messages are sent to users whose certificates have been revoked.
Communications Express cannot migrate Personal Address Book data from Messenger Express to Communications Express.
To migrate entries from Personal Address Book to the Communications Express, use batch migration. For instructions on how to migrate PAB data to Communications Express, see Chapter 7, Migrating PAB Data to Addressbook Server, in Sun Java System Communications Express 6 2005Q4 Administration Guide.