Follow these steps if you are unable to complete the installation or if you get a “failed” installation status for Application Server.
Gather the general system information, as explained in To Collect Required Debug Data for Any Application Server Problem.
Specify what kind of installation you have on your server:
Package-based or file-based
First-time (clean) or upgrade
Gather the installation logs.
Application Server 9.1
/var/sadm/install/logs
The log file names start with Install_Application_Server_*datetime and Sun_Java_System_Application_Server_*datetime, where date and time correspond to the failing installing (for example, 12161532).
/var/sadm/install/logs
The log file names start with Install_Application_Server_*datetime and Sun_Java_System_Application_Server_*datetime, where date and time correspond to the failing installing (for example, 12161532).
C:\DocumentsandSettings\current-user\LocalSettings\Temp
The log file names start with MSI*.log (usually a text file). The asterisk (*) represents a random number in the Temp directory for each MSI based setup.
Application Server 8.1 2005Q1
truss -ealf -rall -wall -vall -o /tmp/install-appserver.truss ./sjsas_ee-8_1_02_2005Q2-solaris-sparc.bin
tusc -v -fealT -rall -wall -o /tmp/install-appserver.tusc ./sjsas_ee-8_1_02_2005Q2-hpux.bin
strace -fv -o /tmp/install-appserver.strace ./sjsas_ee-8_1_02_2005Q2-linux.bin
Use DebugView tool. You can download this tool from http://www.sysinternals.com/Utilities/DebugView.html.