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Sun ONE Instant Messaging Administrator's Guide

Contents


About This Guide
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Chapter 1   Introduction to Instant Messaging
Sun ONE Instant Messaging Components
Standalone Deployment Overview
Portal Deployment Overview
Sun ONE Instant Messenger
Sun ONE Portal Server
Sun ONE Portal Server, Secure Remote Access
Sun ONE Identity Server
Instant Messaging Server
Sun ONE Instant Messaging Multiplexor
Web Server
LDAP Directory Server
SMTP Server
Sun ONE Instant Messaging Deployment Configurations
The Web Server and the Instant Messenger Resources Installed on a Different Host
Multiple Multiplexor Hosts
Multiple Instant Messaging server Hosts
Configuration Files and Directory Structure
Instant Messaging server Directory Structure
Instant Messaging server Configuration File
Sun ONE Instant Messaging Data
Using SSL in Sun ONE Instant Messaging
Sun ONE Instant Messaging Access Control
Global Access Control
Conference Room and News Channel Access Controls
Presence Access Control
Instant Messaging Administrator Access Control
Using the Command-Line with Sun ONE Instant Messaging

Chapter 2   Administering Instant Messaging Server and Multiplexor
Administering Instant Messaging an Overview
User Administration
Stopping and Starting the Server and Multiplexor (On Unix)
Changing Instant Messaging Server and Multiplexor Configuration Parameters
Managing Logging
Logging Levels
Managing User Privileges
Global Access Control
Conference Room and News Channel Access Controls
Presence Access Control
Instant Messaging Administrator Access Control
Access Control File Format
Access Control File Examples
sysTopicsAdd.acl File
Room and News Channels ACL Files
Federating Deployment of Multiple Instant Messaging Servers
Configuring SSL
Configuring SSL between Sun ONE Instant Messenger and Multiplexor
Requesting a Certificate From The Certificate Authority
Installing the Certificate
Configuring the Instant Messaging server to enable SSL between the Multiplexor and the Instant Messenger
Invoking The Secure Version Of Instant Messenger
Managing Sun ONE Instant Messaging's LDAP Configuration
Searching the Directory as Anonymous Users
Configuring Dynamic LDAP Server Group
Displaying Calendar Reminders and Notifications as Instant Messenger Popups
Configuring Calendar Server for Displaying Calendar Reminders and Notifications as Instant Messenger popups
Enabling Alarms
Configuring Instant Messaging Server for Displaying Calendar Reminders and Notifications as Instant Messenger Popups
Example for Displaying Calendar Reminders and Notifications as Instant Messenger Popups
Configuring Calendar Server
Configuring Instant Messaging Server
Enabling Calendar Alerts in Instant Messenger
Troubleshooting Display Calendar Reminders and Notifications as Instant Messenger Popups
Taking a Back Up of Instant Messaging Data
Backup Information
Performing Backup
Restoring the Back Up Information

Chapter 3   Managing Instant Messenger
Configuring Sun ONE Instant Messenger
Invoking Instant Messenger
Solving Web Server Issues
Changing Web Server Port
Customizing Instant Messenger
Instant Messenger Resources
Instant Messenger Files
Customizing the index.html and im.html Files (Only Standalone Deployments)
Customizing the Application (Java Web Start)
Contents Listing of imbrand.jar
Rebranding Instant Messenger
Customizing User Name Display
Customizing User Name Display in Search Results
Customizing User Name Display in Tooltip
Administering Instant Messenger Conference Rooms and News Channels
Granting Users Privilege to Create Conference Rooms and News Channels
Modifying Instant Messenger Proxy Settings
Controlling The Exposed Messenger Feature Set
Instant Messenger Data Stored in the End User’s System

Chapter 4   Managing Instant Messaging Policies Using Identity Server
Instant Messaging Service
Restricting Users From Accessing Instant Messenger
Unassigning Instant Messaging Policy
To Unassign the IM Policy from the Organization

Chapter 5   Managing The Instant Messaging Archive
Instant Messaging Archive Overview
Archiving Instant Messages
Enabling the Archive Provider
Configuring the Archive Provider
Archive Provider Configuration Parameters
Managing Archived Data in the Portal Server Search Database
rdmgr Command
Searching Resource Descriptors (RD)
Deleting Resource Descriptors
Enabling Instant Messenger Archive Control
Changing the Display of the Archived Data
How to Use CGI Script to Submit the Data
Sample Deployment Scenario for Archive Provider

Chapter 6   Managing Instant Messaging Portal Channel
Introducing Instant Messaging Channel
Display Profile Properties for Instant Messaging Portal Channel
Instant Messaging Portal Channel Tag Library Reference
Customizing Instant Messaging Portal Channel
Customizing Instant Messaging Channel Content Page
Displaying Presence Information For All Contacts
Single Instant Messaging Server Deployment Configuration
Automatically Closing the Invite Window
Inserting Instant Messenger Links in an Organization
Enabling Secure Mode for Sun ONE Instant Messenger in Sun ONE Portal Server
Disallowing Users from Launching Instant Messenger

Appendix A   Instant Messaging Configuration Parameters
Using the iim.conf file
General Configuration Parameters
User Source Configuration Parameters
Logging Configuration Parameters
Instant Messaging Server Configuration Parameters
Multiple Server Configuration Parameters
Multiplexor Configuration Parameters

Appendix B   Sun ONE Instant Messaging Reference
imadmin
Synopsis
Options
Actions
Components

Appendix C   Instant Messaging APIs
Sun ONE Instant Messaging APIs Overview
Instant Messaging Service API
Messenger Beans
Service Provider Interfaces
Archive Provider API
Message Conversion API
Authentication Provider API

Appendix D   Troubleshooting Instant Messaging
The Messenger client does not load or start
Connection refused and timed out
Authentication errors
IM channel display error
Instant Messaging content is not archived
Server-to-server communication fails to start

Index


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