A work item might be one of the following types:
Approvals. Requests for approvals of new accounts or changes to accounts.
Attestations. Requests to review and approve user entitlements.
Remediations. Requests to remediate or mitigate user account policy violations.
Other. Action item request for other than one of the standard types. This might be an action request generated from a customized workflow.
To view pending work items for each work item type, click Work Items in the menu.
If you are a work item owner with pending work items (or delegated work items), then your Work Items list is displayed when you log into the Identity Manager User interface.