When you select Escalate the approval in the Timeout Action section (To Configure Approval Timeouts), the Determine escalation approvers from menu displays, as shown in the following figure.
Choose an option from this menu to specify how approvers are determined for an escalated approval.
The options include:
Attribute. Determine approver account IDs from within an attribute specified in the new user’s view.
The attribute must resolve to a string that represents a single account ID or to a list in which the elements are account IDs.
When you select this option, the Escalation Administrator Attribute menu displays. Select an attribute from the list and the selected attribute displays in the adjacent text field, as shown in the following figure.
Rule. Determine approver account IDs by evaluating a specified rule.
When evaluated, the rule must return a string that represents a single account ID or to a list in which the elements are account IDs.
When you select this option, the Escalation Administrator Rule menu displays, as shown. Select a rule from the list.
Query. Determine approvers account IDs by querying a particular resource.
The Escalation Administrator Query menus display as shown in the following figure.
Build your query as follows:
Select a resource from the Resource to Query menu.
Select an attribute from the Resource Attribute to Query menu.
Select an attribute from the Attribute to Compare menu.
Administrator List (default). Choose approvers explicitly from a list.
The Escalation Administrator selection tool displays as shown in the following figure.
Select approvers as follows:
Select one or more administrator names from the Available Administrators list.
Move the selected names to the Selected Administrators list.