To Capture a Dr. Watson Log:

1. Open the Windows Event Viewer.

2. Open the application log.

3. Look for an event with DrWatson source.

4. Open the event to view detailed information.

5. Ensure that the Bytes option is selected for Data.

6. Right-click in the display dialog and choose Select all from the menu.

7. Type Ctrl-C to copy the information.

8. Paste the information into Notepad and save the file.

9. Send the file in an email to Sun Support with a detailed description of the problem. Be sure to indicate which version of the Identity Manager Gateway you are running.