Provisioning Notes

The attributes of Remedy users are based on a schema that is established within the Remedy application. Refer to the Remedy documentation for information about the schema and details of its operation.

The Remedy adapter supports the following provisioning capabilities:

• Create, update, delete users

• Set passwords

• Iterate accounts

• List accounts

• Allow case-insensitive IDs

• Account login and password authentication

The following table summarizes the provisioning capabilities of this adapter.