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Oracle Waveset 8.1.1 System Administrator's Guide

Troubleshooting Service Provider Problems

If you are using the Oracle Waveset Service Provider End User Login page in WebSphere, and a javax.servlet.UnavailableException occurs with a 404 error displayed in your browser, you must reset some properties in the IBM 1.5 JDK.

    Use the following steps:

  1. In the was-install/java/jre/lib directory, rename the jaxb.properties.sample to jax.properties and uncomment these two lines:


    javax.xml.parsers.SAXParserFactory=
         org.apache.xerces.jaxp.SAXParserFactoryImpl 
javax.xml.parsers.DocumentBuilderFactory=
         org.apache.xerces.jaxp.DocumentBuilderFactoryImpl

  2. Save the file and restart the application server.