Product version, including
|
Use the following commands from the WavesetConsole:
|
Waveset topography, including:
|
The information
-
Must be manually determined
-
Must be manually determined
-
Can be obtained by selecting Configure -> Servers from
the Waveset Administrator interface on a running Waveset server
|
Recent changes to your environment
|
Must be manually determined
|
Java version and type
|
Use the following Java command:
java -version
|
Application server version and type
|
Depends on the Application Server being used, but must be manually determined
|
Operating system level and information
|
Must be manually determined
|
Default XML output, which is a list of all repository objects
|
Use the export default.xml default command from the
Console
|
Task instance data, including
|
Use the following commands from the Console:
-
listTasks
-
showSizes TaskInstance
|
System Logs
|
Note –
You might be asked to provide additional system logs based on
the type of issue you are reporting.
|