Forgotten User ID

Waveset allows an administrator to retrieve his or her forgotten user ID. When an administrator clicks Forgot Your User ID? from the login page, a lookup page appears and requests identity attribute information associated with the account, such as first and last name, email address, or phone number.

Waveset then constructs a query to find a single user matching the entered values. If no match is found, or multiple matches are found, then an error message appears on the Lookup User ID page.

The lookup feature is enabled by default, but you can use one of the following actions to disable this feature:

• Set forgotUserIdMode in login.jsp to a value of false.

• Edit the system configuration object and set the disableForgotUserId attribute to a value of true for the admin attribute and/or the user attribute.

  For instructions on editing the system configuration object, see Editing Waveset Configuration Objects.

If you upgrade from an earlier Waveset version to version 8.1.1, the Forgot Your User ID? feature will be disabled by default.

To enable this feature, you must modify the following attributes in the System Configuration object (Editing Waveset Configuration Objects):

ui.web.user.disableForgotUserId = false
ui.web.admin.disableForgotUserId = false

The set of user attribute names presented are configured through the system configuration attributes security.authn.lookupUserIdAttributes.<Administrator Interface | User Interface>. The attributes that can be specified are those defined as queryable attributes in the IDM Schema Configuration configuration object.

If recovered, then Waveset sends email to the email address of the recovered user by using the User ID Recovery email template.