Java Desktop System Release 3 Troubleshooting Guide

Chapter 1 System Issues

This chapter describes known system-level issues with the Java Desktop System Release 3.

1.1 User Preferences Not Fully Compatible

Platform 

  • Solaris OS for SPARC systems

  • Solaris OS for x86 systems

  • Linux

Problem  

Preferences set up in your home account for an earlier version of the GNOME Desktop might not be fully compatible with the version of the GNOME Desktop on the Java Desktop System Release 3. 

Solution  

Reset your preferences. Perform the following steps:

  1. Log out of the Java Desktop System.

  2. Click on Session and choose Failsafe terminal

    .

  3. Log in.

  4. In the failsafe terminal window, enter the following commands:

    gnome-cleanup

    exit

  5. Log in again. Your GNOME preferences are now resest.

1.2 Gimp Is Missing From the Graphics Menu

Platform 

  • Solaris OS for x86 systems

Problem  

Change Request Number: 6209566 

Gimp is not available in the Graphics menu. 

Solution  

Edit the file /usr/share/applications/gimp-2.0.desktop to ensure that the TryExec and Exec variables include the full path to the Gimp binary.

Perform the following steps:

  1. Open a terminal window.

  2. Edit the following file: /usr/share/applications/gimp-2.0.desktop

  3. Change the Exec and TryExec lines to add the full path to the Gimp binary:

    TryExec=/usr/sfw/bin/gimp2.0

    Exec=/usr/sfw/bin/gimp-remote-2.0 %u

1.3 Application Dependencies

Platform 

  • Solaris OS for SPARC systems

  • Solaris OS for x86 systems

Problem  

Change Request Number: 6208829 

You might not be able to complete the online registration of StarOffice 7 if the application cannot find Mozilla on the system. StarOffice 7 must be able to locate the Email and Calendar application to successfully send documents.  

Solution  

Add the /usr/sfw/bin to your PATH.

Perform the following steps:

  1. Open a terminal window.

  2. Enter the following command:

    export PATH=/usr/sfw/bin:$PATH

  3. Open StarOffice. Enter the following command to start StarOffice:

    soffice

  4. Complete the StarOffice registration procedure.