To Use Log Files for Troubleshooting

1. Review the summary file, for example, Sun_Java_Communications_Suite_Summary_Report_install.timestamp.

   If a problem occurred, determine which component caused the problem. If multiple problems occurred, address the first problem. You will probably need to look at one or both of the detail logs.

2. Review the detail logs (A and B), for example, Sun_Java_Communications_Suite_install.Atimestamp.

   1. Look for the first error or warning that occurred and resolve it. Sometimes resolving one error resolves a number of seemingly unrelated errors that follow.

   2. Find the name of the component or package that caused the problem. If attempts to resolve the problem fail, examine the debug log.

3. Examine the debug log, for example, Sun_Java_Communications_Suite_Install_log.timestamp.