Authenticating using Access Manager

Unable to authenticate after entering valid userid and password.

Authentication could fail for the following reasons:

• The user is not provisioned using commcli or Access Manager (formerly known as Identity Server) and Sun Java System LDAP Schema v.2 is used.

  Work around

  If Sun Java System LDAP Schema v.2 is used, ensure that users have been added using commcli utility or through Access Manager UI console.

• The User attempting to login does not exist in the organization.

  The defaultdomain property defined in uwc-deployed-path /WEB_INF/config/uwcauth.properties is used to authenticate a userid in the absence of domain information in the format user@domain. If the user does not exist in the organization tree for the corresponding domain, authentication fails.

• Admin credentials are not correct in uwc-deployed-path /WEB_INF/config/ uwcauth.properties.

  Refer to Configuring Access Manager Parameters in uwcauth.properties File details.