You can find additional useful information and resources at the following locations:
Sun Services: http://www.sun.com/service/consulting/
Sun Software Products: http://wwws.sun.com/software/
Sun Support Resources http://sunsolve.sun.com/
Sun Developer Network (SDN): http://developers.sun.com/
Sun Developer Services: http://www.sun.com/developers/support/
To obtain accessibility features that have been released since the publishing of this media, consult Section 508 product assessments available from Sun upon request to determine which versions are best suited for deploying accessible solutions.
For information about Sun's commitment to accessibility, visit http://sun.com/access.
Third-party URLs are referenced in this document and provide additional, related information.
Sun is not responsible for the availability of third-party Web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
If you have questions or issues with OpenSSO Enterprise, contact Sun as follows:
Sun Support Resources (SunSolve) services at http://sunsolve.sun.com/.
This site has links to the Knowledge Base, Online Support Center, and ProductTracker, as well as to maintenance programs and support contact numbers.
The telephone dispatch number associated with your maintenance contract
So that we can best assist you in resolving problems, please have the following information available when you contact support:
If you are requesting help for a problem, please include the following information:
Description of the problem, including when the problem occurs and its impact on your operation
Machine type, operating system version, web container and version, JDK version, and OpenSSO Enterprise version, including any patches or other software that might be affecting the problem
Steps to reproduce the problem
Any error logs or core dumps
Sun is interested in improving its documentation and welcomes your comments and suggestions. To share your comments, go to http://docs.sun.com/ and click Feedback. In the online form, provide the full document title and part number. The part number is a 7-digit or 9-digit number that can be found on the title page or in the document's URL. For example, the title of this guide is Sun OpenSSO Enterprise Policy Agent 3.0 Guide for Microsoft IIS 6.0, and the part number is 821-0334.