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Sun Netra T5220 Server

Service Manual

E21359-02



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Preface

1. Server Diagnostics

1.1 Fault on Initial Power Up

1.2 Server Diagnostics Overview

1.2.1 Memory Configuration and Fault Handling

1.2.1.1 Memory Configuration

1.2.1.2 Memory Fault Handling

1.2.1.3 Troubleshooting Memory Faults

1.3 Using LEDs to Identify the State of Devices

1.3.1 Front and Rear Panel LEDs

1.3.2 Hard Drive LEDs

1.3.3 Power Supply LEDs

1.3.4 Ethernet Port LEDs

1.4 Using the Service Processor Firmware for Diagnosis and Repair Verification

1.4.1 Using the ALOM CMT Compatibility CLI in ILOM

1.4.2 Creating an ALOM CMT CLI Shell

1.4.3 Running ALOM CMT CLI Service-Related Commands

1.4.3.1 Connecting to ALOM CMT CLI

1.4.3.2 Switching Between the System Console and Service Processor

1.4.3.3 Service-Related ALOM CMT CLI Commands

1.4.4 Displaying System Faults

1.4.5 Manually Cleaning PSH Diagnosed Faults

1.4.6 Displaying the Server’s Environmental Status

1.4.7 Displaying FRU Information

1.5 Running POST

1.5.1 Controlling How POST Runs

1.5.2 Changing POST Parameters

1.5.3 Reasons to Run POST

1.5.3.1 Verifying Hardware Functionality

1.5.3.2 Diagnosing the System Hardware

1.5.4 Running POST in Maximum Mode

1.5.5 Clearing POST Detected Faults

1.6 Using the Solaris Predictive Self-Healing Feature

1.6.1 Identifying PSH Detected Faults

1.6.1.1 Using the fmdump Command to Identify Faults

1.6.2 Clearing PSH Detected Faults

1.7 Collecting Information From Solaris OS Files and Commands

1.7.1 Checking the Message Buffer

1.7.2 Viewing System Message Log Files

1.8 Managing Components With Automatic System Recovery Commands

1.8.1 Displaying System Components

1.8.2 Disabling Components

1.8.3 Enabling Disabled Components

1.9 Exercising the System With SunVTS Software

1.9.1 Checking Whether SunVTS Software Is Installed

1.9.2 Exercising the System Using SunVTS Software

1.9.3 Exercising the System With SunVTS Software

1.10 Obtaining the Chassis Serial Number

1.11 Additional Service Related Information

2. Preparing for Service

2.1 Safety Information

2.1.1 Safety Symbols

2.1.2 Electrostatic Discharge Safety

2.1.2.1 Use an Antistatic Wrist Strap

2.1.2.2 Use an Antistatic Mat

2.2 Required Tools

2.3 Prerequisite Tasks for Component Replacement

2.3.1 Powering Off the Server

2.3.2 Disconnecting Cables From the Server

2.3.3 Removing the Server From the Rack

2.3.4 Performing Antistatic Measures

2.3.5 Removing the Top Cover

2.3.6 Removing the PCI Mezzanine

2.4 Field-Replaceable Units

3. Replacing Storage Components

3.1 Replacing a Hard Drive

3.1.1 Removing a Hard Drive

3.1.2 Installing a Hard Drive

3.2 Replacing the Optical Media Drive

3.2.1 Removing the Optical Media Drive

3.2.2 Installing the Optical Media Drive

3.3 Replacing the Media Bay Assembly

3.3.1 Removing the Media Bay Assembly

3.3.2 Installing the Media Bay Assembly

4. Replacing Motherboard Assembly Components

4.1 Powering Off and Powering On the Server

4.2 Replacing PCI-X, PCIe/XAUI Cards

4.2.1 PCI Card Retainers

4.2.2 Replacing PCI-X 4 and PCIe 5 Cards

procedure iconsmall spaceTo Remove the PCI-X 4 and PCIe 5 Cards

procedure iconsmall spaceTo Install PCI-X 4 and PCIe 5 Cards

4.2.3 Replacing the PCI-X 3 Card

procedure iconsmall spaceTo Remove the PCI-X 3 Card

procedure iconsmall spaceTo Install the PCI-X 3 Card

4.2.4 Replacing the Lower PCIe/XAUI Cards

procedure iconsmall spaceTo Remove the Lower PCIe/XAUI Cards

4.2.5 Installing the Lower PCIe/XAUI Cards

4.3 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

procedure iconsmall spaceCable the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

4.4 Replacing the Air Duct

4.4.1 Removing the Air Duct

4.4.2 Installing the Air Duct

4.5 FB-DIMM Layout

4.6 Replacing FB-DIMMs

4.6.1 Locating a Faulty FB-DIMM

4.6.2 Removing FB-DIMMs

4.6.3 Installing FB-DIMMs

4.6.4 Verifying Successful Replacement of a Faulty FB-DIMM

4.7 Replacing the Battery

4.7.1 Removing the Battery

4.7.2 Installing the Battery

4.8 Replacing the NVRAM

4.8.1 Removing the NVRAM

4.8.2 Installing the NVRAM

4.9 Replacing the SCC Module

4.9.1 Removing the SCC Module

4.9.2 Installing the SCC Module

4.10 Replacing the Motherboard Assembly

4.10.1 Removing the Motherboard Assembly

4.10.2 Installing the Motherboard Assembly

5. Replacing Chassis Components

5.1 Replacing the Air Filter

5.1.1 Removing the Air Filter

5.1.2 Installing the Air Filter

5.2 Replacing a Power Supply

5.2.1 Removing a Power Supply

5.2.2 Installing a Power Supply

5.3 Replacing the System Fan Assembly (FT0)

5.3.1 Removing the System Fan Assembly

5.3.2 Installing the System Fan Assembly

5.4 Replacing the Hard Drive Fan Assembly (FT1)

5.4.1 Removing the Hard Drive Fan Assembly

5.4.2 Installing the Hard Drive Fan Assembly

5.5 Replacing the FB-DIMM Fan Assembly (FT2)

5.5.1 Removing the FB-DIMM Fan Assembly

5.5.2 Installing the FB-DIMM Fan Assembly

5.6 Replacing the Alarm Board

5.6.1 Removing the Alarm Board

5.6.2 Installing the Alarm Board

5.7 Replacing the LED Board

5.7.1 Removing the LED Board

5.7.2 Installing the LED Board

5.8 Replacing the Power Board

5.8.1 Removing the Power Board

5.8.2 Installing the Power Board

6. Finishing Up

6.1 Tasks for Finishing Up

6.1.1 Installing the PCI Mezzanine

6.1.2 Installing the Top Cover

6.1.3 Removing Antistatic Measures

6.1.4 Reinstalling the Server Chassis in the Rack

6.1.5 Reconnecting Cables to the Server

6.1.6 Powering On the Server

A. Signal Pinouts

A.1 Gigabit Ethernet Ports

A.2 Network Management Port

A.3 Serial Ports

A.3.1 Serial Management Port

A.3.1.1 RJ-45 to DB-9 Adapter Crossovers

A.3.1.2 RJ-45 to DB-25 Adapter Crossovers

A.3.2 Serial Port TTYA

A.4 Alarm Port

A.5 USB Ports

Index

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