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Oracle Secure Global Desktop User Guide for Version 4.6

Document Information

Preface

1.  Using Oracle Secure Global Desktop

Logging In

User Names and Passwords

How to Log In to SGD

Potentially Unsafe Connection Message

How To Deal With a Potentially Unsafe Connection Message

The SGD Webtop

Menu Bar

Applications Area

Printing Area

Information Area

User Name

Secure Connection Status

Using Applications

Running Applications

Number of Instances of an Application

What If I Get an Error Message When Starting an Application?

What If a Chooser Page is Displayed When I Start an Application?

Suspending and Resuming Applications

Session Toolbars for Controlling an Application

Resumability Settings for Applications

Do I Lose My Work If I Close My Browser?

Changing the Way an Application is Displayed

Copying Information Between Applications

Running Applications Using a Different User Name and Password

Using a Single-Button Apple Macintosh Mouse

Printing

Managing Your Print Jobs

Printing From UNIX Platform Applications

Printing from UNIX Platform Applications to UNIX, Linux, or Mac OS X Platform Computers

Printing from UNIX Platform Applications to a Windows Computer

Printing From Windows Applications

Printing from Windows Applications to UNIX, Linux, or Mac OS X Platform Computers

Printing from Windows Applications to a Windows Computer

PDF Printing

Using PDF Printing

Printing Troubleshooting

Changing Your Settings

Client Settings

Editing Profiles

Application Groups

How To Create a Group

Using SGD From Your Desktop Start or Launch Menu

How to Add SGD to Your Desktop Start or Launch Menu

Working With the Start or Launch Menu

Logging In

Displaying a Webtop

Running Applications

Printing

Using Application Groups

Using My Desktop

Logging Out

Logging Out of the SGD Webtop

Logging Out Using the Start or Launch Menu

A.  Installing the SGD Client Manually

B.  Advanced Configuration

C.  Profile Settings

Glossary

Index

The SGD Webtop

Your webtop is a special web page that lists the applications you can run through SGD and enables you to run them.

SGD Webtop shows the different areas of the webtop.

Figure 1-8 SGD Webtop
SGD Webtop, Showing Different Areas of the Webtop
#
Name
Description
1
Menu bar
Includes Logout, Help, and Info buttons
2
Applications area
Lists the applications that you can run
3
Printing area
Enables you to manage your print jobs
4
Information area
Displays error messages and system information

The different areas of the webtop are described in the following sections.

Menu Bar

This area of the webtop includes buttons for logging out and for displaying help and diagnostics information.

See Logging Out for more information about logging out of SGD.

From the webtop, you can display a page containing diagnostics information. This is useful if you need to contact Support.

Click the Info button Info button on your webtop and then click the Detailed Diagnostics link in the Information area.

Applications Area

The Applications area of the webtop is used to display the list of applications that you can run through SGD.

See Using Applications for more information about running applications.

Only an SGD Administrator can add an application to, or remove an application from, the list of applications that you can run. If you want more applications, contact an SGD Administrator. However, you can choose how and when your applications display on your webtop. You do this by creating webtop groups. See Application Groups.

Printing Area

The Printing area of the webtop includes links that enable you to list and control your print jobs.

See Printing for more information about printing.

Information Area

The Information area is used to display error messages and system information. The information displayed includes the following:

User Name

Your SGD user name is displayed on the webtop toolbar, next to the padlock symbol, as shown in User Name Displayed on the Webtop Toolbar.

Figure 1-9 User Name Displayed on the Webtop Toolbar
User Name Displayed on the Webtop Toolbar

If the toolbar says you are logged in as “Guest user” then you either logged in without typing a user name and password, known as an anonymous login, or you are using a webtop that is shared with other users.

These details also display on the webtop when you first log in.

Secure Connection Status

If you have a secure connection, the locked padlock symbol Padlock symbol is displayed below the webtop menu bar. Also, when you first log in, the page that is displayed on the webtop tells you whether you have a secure or a standard connection.

Secure connections to SGD are available only if an SGD Administrator has enabled them.

You might not automatically receive a secure connection, or you might only get a secure connection under certain circumstances. Contact your SGD Administrator if you do not get a secure connection when you need one.