Support Services and Licenses

Before you start with the product installation, make sure you read the support and licensing information thoroughly.

Support Services

Sun Software Service Standard, Premium and Premium Plus plan offerings are available for Sun Directory Server Enterprise Edition and can be purchased either through a Sun sales representative, an authorized Sun reseller, or online at http://www.sun.com/sales/index.jsp. These service plans include telephone and online technical support, on-demand software updates, online system administration resources, support notification services and one-stop interoperability assistance (Premium and Premium Plus plans only). In addition, the Premium Plus plan features a customer advocate and a customer-focused support team.

For complete feature set information, visit: http://www.sun.com/service/serviceplans/software/overview.xml

You may access the service lists describing all Sun service program offerings at: http://www.sun.com/servicelist

Licenses for Directory Server Enterprise Edition Managed Entries

Licenses are provided based on the number of entries you plan to manage using Directory Server Enterprise Edition. After a license is provided, you can replicate the entries as many times as required to get maximum flexibility out of your directory implementation. The only condition is that you do not change any of the replicated entries and store all of the replicated entries on the same operating system. If the replicated entries are stored on any other operating system, you must purchase a license for those entries.

Solaris licences up to version Solaris 10 update 5, provided 200,000 free entries for Directory Server. In this case, the licences covered only the core directory server component, not the other Directory Server Enterprise Edition components. You can still purchase an upgrade from core directory server component to full Directory Server Enterprise Edition. To get support for those 200,000 Directory Server entries, a Software Service Plan for Directory Server must be purchased. The Solaris Service Plan does not cover those entries.

You can review the latest license for a given version of a product before downloading it from http://www.sun.com/software/products/directory_srvr_ee/get.jsp.