Sun Directory Server Enterprise Edition 7.0 Troubleshooting Guide

Troubleshooting Problems with Identity Synchronization for Windows Installation

Confirm that you installation was performed on a clean machine. If you reinstall and the previous installation was not properly uninstalled, errors may occur. For information about uninstalling Identity Synchronization for Windows, see Chapter 7, Removing the Software, in Sun Java System Identity Synchronization for Windows 6.0 Installation and Configuration Guide.

For information about whether the core installed correctly, see the log file in the following directory:


If the connector installation failed, but the Identity Synchronization for Windows installation program thinks that the connector is installed, the installation program will not allow you to reinstall the connector.

Run the idsync resetconn command to reset the connector’s state to UNINSTALLED. Next, reinstall the connector.

If you receive the following error while uninstalling the software, you need to increase the size of the swap file mounted at /tmp:

IOException while making /tmp/SolarisNativeToolkit_5.5.1_1 Not enough space Not enough space

After installation, confirm that all of the subcomponents were installed. Directory Server and the Windows NT connectors require subcomponents to be installed after the connector installation. The Directory Server plug-in must be installed in each Directory Server replica.

The Directory Server must be restarted after the Directory Server plug-in is installed. The Windows NT Primary Domain Controller must be restarted after the Windows NT subcomponents are installed.