How to Report Problems and Provide Feedback

If you have problems with Sun Java System Web Proxy Server 4.0.6, contact Sun customer support using one of the following mechanisms:

• Sun Software Support services online at

  http://www.sun.com/service/support/software

• The telephone dispatch number associated with your maintenance contract

So that we can best assist you in resolving problems, please have the following information available when you contact support:

• Description of the problem, including the situation where the problem occurs and its impact on your operation

• Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem

• Detailed steps on the methods you have used to reproduce the problem

• Any error logs or core dumps

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to: http://docs.sun.com/app/docs/form/comments

Additional Sun Resources

Useful Sun Java Systems information can be found at the following locations:

• Documentation for Sun Java System Web Proxy Server 4.0.6

  http://docs.sun.com/coll/1311.6

• Sun Software Products and Service

  http://www.sun.com/software

• Sun Developer Information

  http://developers.sun.com/

• Sun Developer Support Services

  http://developers.sun.com/prodtech/support/

• Software Support Services

  http://www.sun.com/service/support/software/

• Sun Support and Training Services

  Support: http://www.sun.com/support

  Training: http://www.sun.com/training/

• Sun Consulting and Professional Services

  http://www.sun.com/service/sunjavasystem/sjsservicessuite.html