The user's role does not display under an organization that was not created in Access Manager. In debug mode, the following message is displayed:
ERROR: DesktopServlet.handleException() com.iplanet.portalserver.desktop.DesktopException: DesktopServlet.doGetPost(): no privilige to execute desktop
This error becomes evident after the Java ES installer migration scripts are run. The ContainerDefaultTemplateRole attribute is not automatically added to the organization when the organization is migrated from an existing directory information tree (DIT) or from another source.
Workaround: Use the Directory Server console to copy the ContainerDefaultTemplateRole attribute from another Access Manager organization and then add it to the affected organization.