CR# 6455079: Password reset service reports notification errors when a password is changed

When a password is changed, Access Manager submits the email notification using the unqualified sender name Identity-Server, which results in error entries in the amPasswordReset logs. For example:

07/19/2006 10:26:04:010 AM PDT: Thread[service-j2ee,5,main]
ERROR: Could not send email to user [Ljava.lang.String;@999262
com.sun.mail.smtp.SMTPSendFailedException: 553 5.5.4 <Identity-Server>...
Domain name required for sender address Identity-Server

Workaround: Change the from address to include the fully qualified domain name of the host server in the amPasswordResetModuleMsgs.properties file:

1. Change the from address label. For example:

   fromAddress.label=<Identity-Server@amhost.example.com>

2. Change the lockOutEmailFrom property to insure that lockout notifications use the correct from address. For example:

   lockOutEmailFrom=<Identity-Server@amhost.example.com>

   The amPasswordResetModuleMsgs.properties file is in the AccessManager-base/SUNWam/locale directory on Solaris systems and the AccessManager-base/identity/locale directory on Linux systems.

   AccessManager-base is the base installation directory. The default base installation directory is /opt on Solaris systems and /opt/sun on Linux systems.