Sun Java System Access Manager 7.1 Performance Tuning and Troubleshooting Guide

Application Server or Web Server crashes under a heavy load

The problem is known to occur when using Sun Fire T1000/T2000 hardware (cool threads, Niagara boxes) to deploy Access Manager server with Sun Java System Application Server or Sun Java System Web Server.

Solution: Set the appropriate memory library the Application Server asenv.conf file or in the Web Server start script. For Application Server, in the asenv.conf file, replace LD_PRELOAD=/usr/lib/ with LD_PRELOAD=/usr/lib/ For more information, see

For Web Server in the start script, replace LIBMTMALLOC=/usr/lib/ with LIBMTMALLOC=/usr/lib/

Use the latest JDK 1.5 version, at least 1.5.0_08 or later when Sun Fire T1000/T2000 boxes are used for Access Manager server deployments.