To View a Transaction History

1. Obtain information about the object, such as the EUID, a system in which the object was registered, or a specific transaction performed against the object’s profile.

2. On the EDM main menu, click History.

   The Transaction History Search page appears.

   Figure 24 Transaction History Search Page

   
   

3. Select History Search from the Search Types drop-down list.

4. Do one of the following:

   • To search for a record by system and local ID, enter the system and local ID in the upper section of the window and then click Lookup EUID.

     If an EUID is found, it is populated into the EUID field in the Search Criteria section.

   • To search by EUID or transactional information, enter the search criteria for the object you want to view (for more information, see About Transaction History Search Fields on the EDM).

5. On the Transaction History Search page, click Search.

   If more than one transaction matches the search, the Transaction History Result page appears with a list of matching profiles (for more information, see About Transaction History Results Fields on the EDM).

   Figure 25 Transaction History Results

   
   

6. If the Transaction History Result page appears, click the transaction number of the transaction you want to view.

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   Note –

   If an asterisk appears next to a transaction, it means the transaction history cannot be accessed.

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   The Transaction History Comparison page appears, displaying information in the SBR with any differences between the before and after image highlighted in blue.

7. Select the type of information you want to view from the EUID trees on both sides of the page (for more information, review the instructions under Viewing Object Profiles on the EDM).

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   Note –

   If you select different types of information from the two sides, differences are not highlighted (for example, if you view SBR address data on one side and system record address data on the other side; or if you view SBR address data on one side and SBR phone data on the other).

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8. If you are viewing a merge transaction, additional options appear in the upper left portion of the page, allowing you to view different images for the transaction (see Figure 26).

   • Select the first EUID to view the before image of the surviving profile.

   • Select the second EUID to view the before image of the non-surviving profile.

     Figure 26 Transaction History for Merge

     
     

9. If you are viewing an unmerge transaction, additional options appear in the upper right portion of the page, allowing you to view different images for the transaction (see Figure 27).

   • Select the first EUID to view the after image of the surviving profile.

   • Select the second EUID to view the after image of the non-surviving profile.

     Figure 27 Transaction History for Unmerge