Examining WatchList.properties

On each machine where a Identity Synchronization for Windows component is installed, the isw-machine_name/resources/WatchList.properties file enumerates the components that should run on that machine. The process.name[n] properties name the components that should be running.

On machines where Core is installed, WatchList.properties will include entries for the Central Logger and System Manager:

process.name[1]=Central Logger
process.name[2]=System Manager

On machines where connectors are installed, WatchList.properties will include a separate entry for each connector. The process.name property is the connector ID:

process.name[3]=CNN100
process.name[4]=CNN101

If there is a mismatch between the entries in WatchList.properties and the actively running processes, then restart the Identity Synchronization for Windows daemon or service.

If there are fewer than expected entries in WatchList.properties (e.g. only one connector entry even though two were installed), then examine the installation logs for possible installation failures.

• On Solaris systems: Installation logs are written to /opt/SUNWisw

• On Linux Systems: Installation logs are written to /var/opt/sun/isw/logs

• On Windows systems: Installation logs are written to the %TEMP% directory, which is a subdirectory of the Local Settings folder located under

  C:\Documents and Settings\Administrator

On some Windows systems (such as Windows 2000 Advanced Server), the Local Settings folder is a hidden folder.

To View Hidden Folders and the Temp subdirectory

1. Open your Windows Explorer and select Tools -> Folder Options from the menu bar.

2. When the Folder Options dialog box is displayed, select the View tab and enable the Show Hidden Files option.