Access Manager 7.1 would not successfully retrieve the schema if you are using the Active Directory datastore. Installing patch 1 will fix this issue. To incorporate the fix, load the am_remote_ad_schema.ldif file. This file is located at /etc/opt/SUNWam/config/ldif for Solaris systems, /etc/opt/sun/identity/config/ldif for Linux systems, and \identity\config\ldif for Windows systems.