Sun Java System Access Manager 7.1 Release Notes

Password Reset service reports notification errors when a password is changed (6455079)

When a password is changed, Access Manager submits the email notification using an unqualified sender name Identity-Server, which results in errors entries in the amPasswordReset logs. For example:

07/19/2006 10:26:04:010 AM PDT: Thread[service-j2ee,5,main] 
ERROR: Could not send email to user [Ljava.lang.String;@999262
com.sun.mail.smtp.SMTPSendFailedException: 553 5.5.4 <Identity-Server>... 
Domain name required for sender address Identity-Server

Workaround: The following workaround is for Solaris systems. For other platforms such as Linux, Windows, or HP-UX, adjust the base installation directory for the specific platform.

  1. In /opt/SUNWam/locale/, change fromAddress.label=<Identity-Server> to fromAddress.label=<>.

  2. In /opt/SUNWam/locale/, change the lockOutEmailFrom property from Password-Administrator to

  3. Restart Access Manager server.