Sun Java System Application Server Enterprise Edition 8.2 Troubleshooting Guide

Accessing Remote Server Fails

When attempting to open the start page of the Application Server, the initial screen does not appear.

Things to check include the following:

Is the Server Available Locally?

Description

If the server cannot be accessed from the web, but it is running locally, then the server is actually running.

Solution

Verify that the server is running locally.

ProcedureTo verify that the server is running locally

  1. Log on to the machine where the server is running.

  2. Go to the local web page. For example, if 8080 is the default port, go to:


    http://localhost:8080/

    If the start page does appear, there is a problem with the web connection that prevents accessing the server remotely. If the start page does not appear, see Did the Server Start?

Is the Proxy Setting Causing a Problem?

Description

The server should be accessible directly from the host on which it is running (localhost); for example, using the default port, 8080:

http://localhost:8080/

Solution

A server instance running on localhost may not be accessible if the server host machine is connected to the web through a proxy. To solve this problem, do one of the following:


Note –

To find the host name and domain for the localhost machine: