Troubleshooting Symptom 4

Symptom: This troubleshooting symptom applies when Agent for Microsoft IIS 6.0 protects Microsoft SharePoint or Outlook Web Access. After issuing the command IIS6AuthAdmin.vbs -config defaultConfig, as described in Microsoft Office SharePoint and Outlook Web Access: Configuring the Agent, the following message appears:

PolicyAgent-base\iis6\bin\IIS6AuthAdmin.vbs(303, 4) 
(null): Cannot create a file when that file already exists.

Possible Cause: The amiis6auth.dll file was manually removed and not reloaded with the same name.

Possible Solution: Issue the two following scripts to clear the first issuance and to then reissue the original command.

• Issue the following script:

  cscript IIS6AuthAdmin.vbs -unconfig defaultConfig
  

• Issue the following script:

  cscript IIS6AuthAdmin.vbs -config defaultConfig