Sun Java System Portal Server 7.1 Administration Guide

Understanding Portal Server User Behavior Tracking

Portal Server user behavior tracking (UBT) provides a way to track end-user activity on the Portal Server application. User activity on Portal Desktop is captured into a ubt log file. The ubt log file is recorded in a W3C standard Extended Log File Format. From this log file, you can create various end-user behavior tracking reports using the Portal Server console or the psadmin generate-ubt-report command. You can also use third-party tools such asAWStats to generate UBT reports.

You can also enable UBT from the UBTConfig.properties file. Go to /var/opt/SUNWportal/portals/portalID/config/UBTConfig.properties and set com.sun.portal.ubt.enable=true.

The table shows the list of UBT reports, their description, and the available format of the reports.

Table 6–1 User Behavior Tracking Reports


Report Name	Report Description	Report Formats
Portal User Identity Report	This report lists users along with time of their last portal access. Users are grouped as per the server they accessed, domain they belong to, and relative DN.	HTML or PDF
Portal User Login Rate	This report shows the rate of logins into portal.
Portal Channel View Report	This report lists users viewing a channel along with number of times they viewed that channel. The channels are grouped as per the containers they belong to.	HTML or PDF
User Customization of Portal Containers	This report shows the portal container customization. Container customization usually refers to content, layout or theme changes on the Desktop.	HTML or PDF
Portal Request Rate	This report shows the rate of request of each top container every hour over a period of time. The top container request is considered a page request.	HTML or PDF
User Customization of Portal Channels	This report lists end users along with the actions they performed on the channels. Users are grouped by the containers they access, and by channels on which they performed actions.	HTML or PDF
Portlet Actions Report	This report shows the rate of portlet action requests in the portal.	HTML or PDF
Portlet Render Report	This report shows the number of times a portlet is displayed in a portlet mode in a particular window state. In MINIMIZED window state, a portlet is not rendered, and the count for this state is not displayed.	HTML or PDF
Portal User Login Rate Report	This report shows the rate of logins into the portal.	HTML or PDF