Additional Configuration for the Instant Messaging Channel

The following sections provide information for additional configuration of the Instant Messaging Channel.

Allowing Multiple Organizations

When a Sun Java System Portal Server instance serves multiple organizations but uses a single server additional steps must be taken.

Portal Server and Sun Java System Portal Server allow administrators to set up users with the same User ID (uid) across an organization. For example, an organization could have two suborganizations that each have an end user named enduser22. This creates a conflict when these two end users attempt to access their respective accounts through the channel.

To avoid this potential conflict, one set of JSP launch pages per organization must be created to contain a pass-in-the-parameter domain set to the value of the organization’s attribute sunPreferredDomain. The default launch pages are:

/etc/opt/SUNWportal/desktop/default/IMProvider/jnlpLaunch.jsp

/etc/opt/SUNWportal/desktop/default/IMProvider/pluginLaunch.jsp