Enabling End Users to Set Up Multiple Instances of a Communication Channel Type

End users or administrators can create multiple types of communication channels . To create multiple types of communication channels, end users need to use the Create a new channel link found on the Content page.

Administrators can create multiple channels for an organization, role, or group. After administrators have made multiple instances of a particular component available, such as a second instance of the address book component, they can allow end users to configure a second Address Book channel on their Portal Desktops.

You can create an SSO Adapter template for each new communication channel type or they can use one SSO Adapter template and create multiple SSO Adapter configurations for each channel. For more information, see the SSO Adapter documentation in .

Depending on the amount of configuration done by the administrator, the end users may not need to enter as many configuration settings. Administrators can configure these settings by using the application preference editing feature. See Application Preference Editing: Configuring Communication Channel Edit Pages.

To create two Address Book channels, you make each refer to a different SSO adapter template. You can then add both Address Book channels to the visible page you just came from. Likewise, you can create one SSO Adapter template and two SSO Adapter configurations (dynamic). The SSO Adapter template would define the server settings as user definable values (merge) and the SSO Adapter configuration would then specify those server settings.

To Configure the Address Book for Different Servers

To configure the address book for different servers where end users can configure the servers as needed:

1. Specify the server information as user definable, merge, in the SSO Adapter template. For more information, see .

2. In the channel’s display profile , specify which attributes can be edited.ssoEditAttributes collection. For more information, see Application Preference Editing: Configuring Communication Channel Edit Pages and for specific information about the display profile, see the Sun Java System Portal Server 7.1 Desktop Customization Guide.