Windows Systems: Troubleshooting Symptom 7

Symptom: When a user attempts to access a resource using a browser, access is denied.

Possible Cause: One or more properties in the web agent AMAgent.properties configuration file is set incorrectly. Specific properties, as specified in the following “Possible Solution” section, can cause access to resources to be denied.

Possible Solution: Verify that the values of the following properties are set correctly:

• com.sun.am.naming.url

• com.sun.am.policy.am.login.url

• com.sun.am.policy.am.username

• com.sun.am.policy.am.password