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Sun Java Communications Suite 5 Release Notes

Instant Messenger Issues

This section describes issues known to exist in Instant Messenger at the time of release in the following sections:

Instant Messenger General and Usability Issues

4632723

Idle detection is not implemented on Mac OS.

If a user leaves an Instant Messenger session, the absence is not automatically detected.

Workaround: Mac OS users need to explicitly set their presence status as AWAY, prior to leaving.

4841572

Custom statuses cannot be removed.

Workaround: The least used statuses are eventually removed. To remove one immediately, add five new customized statuses and the oldest one will disappear.

5104840

Changes users make on the Settings dialog box Privacy tab are saved as the changes are made, not when the user clicks OK.

For this reason, if you click Cancel after making changes on this tab, the changes are saved anyway.

Workaround: None.

6192611

Users cannot set priority for Idle or Away status when Instant Messenger is launched from the Java plug-in

The options for setting priority for idle and away status are not displayed in the user interface when Instant Messenger is launched using the Java plug-in. This does not occur when launching Instant Messenger from Java Web Start.

Workaround:

  1. Launch Instant Messenger using Java Web Start.

  2. Select Tools|Settings to bring up the Settings dialog box.

  3. Select the Advanced Tab.

  4. Set priority for Idle and Away as desired. More information for these options is available from the online help.

6401743

Cannot use Instant Messenger 2005Q4 or earlier with redirect server.

Older versions of Instant Messenger do not support XMPP redirection.

Workaround: Upgrade Instant Messenger to 2006Q1 or later

6477618

(Windows Only) Desktop Integration Settings option is missing when the client is launched from the Java plug-in on Windows

The Java plug-in does not support desktop integration. As a result, the Desktop Integration Settings option is missing from the General tab of the Settings dialog box.

Workaround: Invoke the application from Java Web Start.

Instant Messenger Log in/out and Connectivity Issues

5087303

The Instant Messenger Login dialog box does not necessarily display the server the end user last successfully logged into.

This behavior is inconsistent with the behavior for username, where the last successfully used username is displayed in the Login dialog box.

Workaround:

  1. On the Login dialog box, click More Detail.

  2. Select the appropriate server from the Server drop-down list.

6292212

If a client connected over SSL becomes disconnected and attempts to reconnect, the user will be prompted to accept the certificate again.

Workaround: None.

6302273

Instant Messenger unexpectedly disconnects.

In deployments with Access Manager, if Access Manager times out, Instant Messenger disconnects and cannot reconnect until the Instant Messaging server is restarted.

Workaround: Download the product patch from SunSolve Online.

6302312

Problems with Instant Messenger after reconnecting to server.

If Instant Messenger becomes disconnected from the server, it may not function properly when it reconnects. For example, presence information may not be displayed correctly, and conference rooms will not work.

Workaround: To join a conference room after a disconnect occurs, click the chat icon instead of double-clicking the conference on the Conferences tab. In addition, you can download the product patch from SunSolve Online.

6419542

User connections terminated by Access Manager do not log users out of Instant Messenger.

If Access Manager terminates a user's current session, the user is still logged in to Instant Messenger.

Workaround: None.

6425118

Users cannot log in to Instant Messaging if the user's password contains a leading or trailing space.

Workaround: None.

Instant Messenger Chat Issues

6186465

An additional carriage return might be added when cutting and pasting text in Instant Messenger.

Workaround: None.

Instant Messenger Printing Issues

4846542

On MAC OS, trying to print from the Java Web Start client hangs Instant Messenger.

Workaround: Copy the message and paste it in some other application, then print.

Instant Messenger Policy Management Issues

4929295

When multiple Instant Messaging policies are applied to a user, the policies can contradict one another.

For example, when the “Regular” and “Conference Room Administrator” policies are attributed to a user, the user is unable to manage conference rooms.

Workaround: Edit the regular user policy by clearing the “Ability to manage conference rooms” checkbox. This will ensure that the two policies do not conflict.

Instant Messenger Contact Management Issues

5071025

Empty contact groups disappear in Instant Messenger

If you create a new contact group in Instant Messenger but do not assign any contacts to the group, then logout and log back in, the contact group no longer appears in the contact list.

Workaround: Add a contact to the contact group before logging out of Instant Messenger.

6336462

Privacy profile not enforced on contacts when added to a group.

Workaround:

In a deployment with a pool of servers, if you move a contact from one contact group to another, the privacy profile for that group does not take effect on the recently moved contact.

Workaround: Sign off and back in to Instant Messenger after making changes.

6367592

If you import a contact list that contains entries from multiple domains, only those entries in your domain are imported.

Workaround: None.

Instant Messenger Calendar Pop-Up Issues

4852882, 6303248

Calendar reminder is blank.

If the Calendar server alarm type is set to text/xml, that is:

caldb.serveralarms.contenttype = "text/xml"

The Reminder field in the Instant Messenger Task Due Reminder alert window is blank.

Workaround: Set this field to "text/calendar" .

Instant Messenger Conference Room Issues

4858320

Confusing behavior occurs when inviting a user to a conference when that user does not have the correct permissions to join the conference.

It appears as if you invited the user, when in fact, the user never received the invitation.

Workaround: None.

6205657

Access permission changes do not take effect in conference rooms.

If you change access permissions for users already in a conference room, the changes do not take effect until you relaunch the conference room window.

Workaround: Close and relaunch the conference room window to update access permissions.

6354184

You cannot enter the same conference room from multiple concurrent Instant Messaging sessions.

Workaround: None.

Instant Messenger Alerts Issues

4806791

Alerts with embedded images are not rendered faithfully.

Workaround: None.