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Message Archiving Using the Sun Compliance and Content Management Solution

ProcedureTroubleshooting Your Operational Archiving Deployment

  1. Make sure that the Archive and Messaging Server system users belong to the same UNIX group.

  2. Verify that the imexpire is properly configured to capture the message stream you wish to archive.

  3. Verify that the configutil parameters are set correctly.

  4. Check to see if there are any error messages in the default log file.

    Logging must be enabled (see Enabling MTA Logging in Sun Java System Messaging Server 6.3 Administration Guide).

  5. Verify that the staging directory and report directory have rwx permissions to the mail server user (example, mailsrv) and the AXS-One user (example, axsadm).

  6. Verify that the imarchive command is configured properly.