The MAPI services for the Connector for Microsoft Outlook are a required component of the Connector installation, but cannot coexist with the Sun Java System Synchronization program (previously known as the Sun ONE Sync program). If one of these Sun synchronization programs is installed on a user’s workstation, the Setup Wizard will notify the user of the problem (in an error message after the Welcome screen), and prompt him or her to acknowledge the notice and exit the program. The user may then rerun the Setup Wizard after the synchronization program has been removed.
From the Start menu: Select the Uninstall... option for the program you want to uninstall. Choose one of:
Programs-> Sun Java System Synchronization->Uninstall Sun Java System Synchronization
Programs-> Sun ONE Synchronization->Uninstall Sun ONE Synchronization
In the Uninstallation window: Follow the prompts to uninstall the software.
Click Finish to complete the uninstallation process.
To synchronize a Palm device, WinCE device or Pocket PC device with Outlook, we strongly recommend that users use the sync software distributed with their devices, rather than the Sun synchronization software. Changing to the sync software distributed with a device may require uninstalling and reinstalling the Palm Desktop software.
If a user wants to continue using the Sun synchronization software to sync to the data of the other device, he or she can reinstall the software, but not select the checkbox for the Microsoft Outlook 98/2000 translator during the installation.