20.14.4.7 Store Daemon Not Starting

If stored won’t start and returns the following error message:

# msg-svr-base/sbin/start-msg

msg-svr-base: Starting STORE daemon ...Fatal error: Cannot
find group in name service

This indicates that the UNIX group configured in local.servergid cannot be found. Stored and others need to set their gid to that group. Sometimes the group defined by local.servergid gets inadvertently deleted. In this case, create the deleted group, add mailsrv to the group, change ownership of the instance_root and its files to mailsrv and the group.