You can find additional useful information and resources at the following locations:
Oracle Advanced Customer Services: http://www.oracle.com/us/support/systems/advanced-customer-services/index.html
Sun Software Product Map: http://www.oracle.com/us/sun/sun-products-map-075562.html
Sun Support Resources: http://sunsolve.sun.com/
Oracle Technology Network: http://www.oracle.com/technetwork/index.html
Sun Developer Services: http://developers.sun.com/services/
For information about Oracle's commitment to accessibility, see the following site:
Third-party URLs are referenced in this document and provide additional, related information.
Oracle is not responsible for the availability of third-party Web sites mentioned in this document. Oracle does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Oracle will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
If you have questions or issues, contact Oracle as follows:
Sun Support Resources (SunSolve) services at http://sunsolve.sun.com/.
This site has links to the Knowledge Base, Online Support Center, and ProductTracker, as well as to maintenance programs and support contact numbers.
The telephone dispatch number associated with your maintenance contract
So that we can best assist you in resolving problems, please have the following information available when you contact Oracle:
Description of the problem, including when the problem occurs and its impact on your operation
Machine type, operating system version, web container and version, JDK version, and OpenSSO Enterprise version, including any patches or other software that might be affecting the problem
Steps to reproduce the problem
Any error logs or core dumps
Oracle is interested in improving its documentation and welcomes your comments and suggestions. To share your comments, go to http://docs.sun.com/ and click Feedback. In the online form, provide the full document title and part number. The part number is a 7-digit or 9-digit number that can be found on the title page or in the document's URL. For example, the title of this guide is Oracle OpenSSO Policy Agent 3.0 Guide for JBoss Application Server 4.x/5.x, and the part number is 820-7585-12.