Workaround

Edit the web_svr_base/config/server.xml file on the Web Server instance of the node where Communications Express is installed, and ensure that the following entries are available in the Web Server's classpath:

opt/SUNWam/lib:/opt/SUNWam/locale:/etc/opt/SUNWam/config:
/opt/SUNWam/lib/am_sdk.jar:/opt/SUNWam/lib/am_services.jar:
/opt/SUNWam/lib/am_logging.jar