To Specify User Email Addresses

Before mail can be delivered successfully to a user, you must specify the mail addressing information for that user. This consists of the Messaging Server host name, the user’s primary address, and any alternate addresses. The host name and primary address information is mandatory; alternate address information is optional.

To specify a user’s mail addressing information:

To Specify User Email Addresses

Steps

1. In Console, access the Create User or Edit Entry window, as described in To Access Mail Users

2. Click the Mail tab.

3. Click the Settings tab, if it is not already active.

4. (Required) Enter the Messaging Server host name.

   This is the machine hosting the Messaging Server that will process this user’s mail. This must be the fully-qualified domain name (FQDN) known to the Messaging Server on that machine.

5. (Required) Enter the user’s primary email address.

   This is the publicized address to which this user’s mail is sent. There can be only one primary address for a user, which must be a valid, correctly formatted SMTP address conforming to RFC 821 specifications.

   If you want to implement host name hiding (the host name in the user’s address is not shown in the outgoing mail header), do not specify the host name in the Primary email address field. Instead, enter an alternate address that includes the host name as described in the next step.

6. (Optional) Add an address to the Alternate Address list.

   An alternate address is essentially an alias for the user’s primary address. You can use this feature to:

   • Ensure proper delivery of frequently misspelled addresses (such as “Smith” as an alias for “Smythe”).

   • Enable host name hiding in outgoing mail headers. To do so, supply an alternate address that includes the host name and do not include the host name in the user’s Primary email address. For example, enter jsmith@siroe.com as a Primary email address and then enter jsmith@sesta.com as an Alternate address. When this user sends mail, the outgoing header will show jsmith@siroe.com, but all mail sent to that address (including replies) are actually routed to jsmith@sesta.com (assuming that sesta.com is a valid host name).

     You can specify any number of alternate addresses for a particular user, as long as each address is unique. Messages that arrive for any of these aliases are directed to the primary address.

   To add an alternate address:

   1. Click the Add button beneath the Alternate Addresses field.

   2. In the Alternate Addresses window, enter an alternate address. (You can add as many alternate addresses as you like, but you can enter only one address each time you open this window.)

   3. Click OK to add the alternate address and close the Alternate Addresses window. (To enter another alternate address, click Add again to re-open the Alternate Addresses window.)

7. Click OK at the bottom of the Edit Entry window if you have finished making changes to this user’s mail information. Otherwise, click other tabs to continue making changes.