The agentadmin --getUuid command fails for amadmin user on Access Manager 7 with various agents (6452713)

When you issue the agentadmin --getUuid command to retrieve the universal ID of the amadmin user, you might see an error message such as the following:

agentadmin --getUuid amadmin user example
Failed to create debug directory
Failed to create debug directory
Failed to create debug directory
Failed to create debug directory
Failed to create debug directory
10/25/2006 02:22:39:834 PM PDT: Thread[main,5,main]
DataLayer: number of retry = 3

The problem occurs under these conditions:

• Install one of the following agents:

  • Agent for IBM WebSphere Application Server 5.1.1

  • Agent for IBM WebSphere Application Server 6.0

  • Agent for BEA WebLogic Server/Portal 8.1 SP4

  • Agent for BEA WebLogic Server 9.0/9.1

  • Agent for BEA WebLogic Server/Portal 10

  • Agent for Sun Java System Application Server 8.1

  • Agent for Sun Java System Application Server 9.0/9.1

• Configure the agent with Access Manager 7 in realm mode.

Workaround: None at this time.