After creating users, use the Access Manager console to verify that the required auxiliary services have been added to each user.
In a web browser, type the URL for the Access Manager console.
For example, http://wireless.map.beta.com/amconsole.
Log in as amadmin with a password adminpass.
You see a view of the available organizations. Click the link of your main organization map.beta.com.
In the left pane, select Users from the View drop-down menu.
You should see your primary users Duncan, Kathy, Tina, Robert, and test.
Click the property arrow beside Duncan Hoff's name.
In the right pane, select Services from the View drop-down menu.
Verify that the Instant Messaging and Presence Services are listed as available services. If they are not listed, continue with the remaining steps below to add these services. If these services do exist, skip to step 9.
Click Add in the right pane to add services.
Select the check box at the top that contains an icon of two check marks.
This check box selects all services.
Click OK at the bottom to verify your selection.
Repeat steps 4 through 8 for users Kathy, Robert, Tina, and Test.
Grant additional access rights to the main user in the next task.