Configuring and Using the Logs

Some events are not included in a log file until you adjust the log level to FINE or higher. To adjust the log level, see Configuring Your Log Files in Sun Java System Identity Synchronization for Windows 6.0 Installation and Configuration Guide. The log level should be left as INFO during all idsync resync operations.

When troubleshooting a problem, look at the central error log located in the following directory:

isw-hostname/logs/central/error.log

Almost all errors will be reported in the central error log file. Additional information about the error may be available in the audit.log file. To simplify the correlation between related log entries, the audit.log file also contains the information found in the error log.

For the Windows NT SAM Change Detector subcomponent to be effective, you must turn on the NT audit log as follows:

1. From the Start menu, go to Programs, Administrative Tools, then User Manager.

2. Select Policies, then Audit Policies.

3. Select Audit These Events and check the Success and Failure check boxes for User and Group Management.

4. Select Event Log Settings in the Event Viewer, Event Log Wrapping menu. Next, select Overwrite Events as Needed.