Collect the Directory Proxy Server logs. By default, the logs are stored in the following directory:
If you are providing this information to Oracle Support, you should also include the generic Directory Server data from the various Directory Servers involved. This generic data includes the Directory Server version and the Directory Server access, error, and audit logs. For more information about collecting the Directory Server generic information, see Collecting Generic Data.
Include generic information about any other backend servers you may be using, such as JDBC backends, a SQL database, or an Oracle database.