See Display Power Supply Status.

Unplug the respective power cord, wait 15 minutes, then reattach the power cord.

If the previous steps do not rectify the situation, replace the power supply.

See Gateway Service, servicing power supplies.

See Check Chassis Status LEDs .

Verify that there is a LinkUp condition at the network management port.

See Check Network Management Port Status LEDs.

Verfiy that the DHCP server is providing the IP address you are using to access the management controller.

See DHCP server documentation.

If you are able to access the management controller through the USB connector, restart the management controller.

See Gateway Installation, accessing the management controller and Restart the Management Controller.

If you are unable to access the management controller through the USB connector, power cycle the gateway.

See Gateway Service, powering off power supplies and Gateway Service, powering on power supplies.

If the previous steps do not rectify the situation, replace the gateway.

See Gateway Service, removing the gateway from the rack.

See Gateway Installation, installaing the gateway into the rack.

See Gateway Service, powering off the power supply and Gateway Service, powering on the power supply.

If you are able to access the management controller, restart the management controller.

See Restart the Management Controller.

Check overall gateway health.

See Display Gateway General Health

Verify that the gateway is within operating temperatures and voltages.

See Display Gateway Environmental and Operational Data.

If the previous steps do not rectify the situation, replace the gateway.

See Gateway Service, removing the gateway from the rack.

See Gateway Installation, installing the gateway into the rack.

See Display Fan Status.

If the previous step does not rectify the situation, replace the fan.

See Gateway Service, servicing fans.

If the previous step does not rectify the situation, install the fan into another available slot.

See Gateway Service, servicing fans.

If no other slots are available, replace the gateway.

See Gateway Service, removing the gateway from the rack.

See Gateway Installation, installing the gateway into the rack.

See Display Subnet Manager Priority, Prefix, and Controlled Handover State.

If no Subnet Manager is active, start the Subnet Manager within the gateway.

See Gateway Installation, staring the Subnet Manager.

If the previous steps do not rectify the situation, restart the Subnet Manager.

See Disable the Subnet Manager and Enable the Subnet Manager.

See Display Link Status.

For links that are “Down”, disable and re-enable the respective ports.

See Disable a Switch Chip Port and Enable a Switch Chip Port.

If the previous steps do not rectify the situation, disable the respective port.

See Disable a Switch Chip Port.

See Restart the Management Controller.

If you are unable to access the management controller, power cycle the gateway.

See Gateway Service, removing the gateway from the rack.

See Gateway Installation, installing the gateway into the rack.

Reperform the firmware upgrade.

See Gateway Remote Administration, upgrading the gateway firmware.