Preface

This guide explains how to use Sun StorEdge Diagnostic Reporter as a companion utility to Sun StorEdge Configuration Service. For information about installing Sun StorEdge Diagnostic Reporter, refer to the Sun StorEdge 3000 Family Software Installation Guide.

Unless otherwise specified, the Sun StorEdge 3120 SCSI array, Sun StorEdge 3310 SCSI array, Sun StorEdge 3320 SCSI array, Sun StorEdge 3510 FC array, and Sun StorEdge 3511 SATA array are referred to as the array or arrays.

This guide is written for experienced system administrators who are familiar with Sunhardware and software products.

How This Book Is Organized

This book covers the following topics:

Chapter 1 introduces Sun StorEdge Diagnostic Reporter and provides an overview about how it operates.

Chapter 2 provides steps on how to set up Sun StorEdge Diagnostic Reporter.

Using UNIX Commands

This document might not contain information on basic UNIX^® commands and procedures such as shutting down the system, booting the system, and configuring devices. Refer to the following for this information:

Software documentation that you received with your system

Solaris operating system documentation, which is at

http://docs.sun.com

Shell Prompts

Shell	Prompt
C shell	machine-name`%`
C shell superuser	machine-name`#`
Bourne shell and Korn shell	`$`
Bourne shell and Korn shell superuser	`#`

Table with examples of the types of shell prompts that are used in this book.

Typographic Conventions

Typeface`^[1]`	Meaning	Examples
`AaBbCc123`	The names of commands, files, and directories; on-screen computer output	Edit your`.login` file. Use `ls` `-a` to list all files. `% You have mail`.
`AaBbCc123`	What you type, when contrasted with on-screen computer output	`%` `su` `Password:`
AaBbCc123	Book titles, new words or terms, words to be emphasized. Replace command-line variables with real names or values.	Read Chapter 6 in the User’s Guide. These are called class options. You must be superuser to do this. To delete a file, type `rm` filename.

Typeface^[1]

Meaning

Examples

AaBbCc123

The names of commands, files, and directories; on-screen computer output

Edit your.login file.

Use ls -a to list all files.

% You have mail.

AaBbCc123

What you type, when contrasted with on-screen computer output

% su

Password:

AaBbCc123

Book titles, new words or terms, words to be emphasized. Replace command-line variables with real names or values.

Read Chapter 6 in the User’s Guide.

These are called class options.

You must be superuser to do this.

To delete a file, type rm filename.

Table with descriptions and examples of the typographic conventions that are used in this book.

Title	Part Number
Sun StorEdge 3120 SCSI Array Release Notes	816-7955
Sun StorEdge 3310 SCSI Array Release Notes	819-7109
Sun StorEdge 3320 SCSI Array Release Notes	817-7660
Sun StorEdge 3510 FC Array and Sun StorEdge 3511 SATA Array Release Notes	817-6597
Sun StorEdge 3000 Family 2.5 Software Installation Guide	817-3764
Sun StorEdge 3000 Family RAID Firmware 4.2x User’s Guide	817-3711
Sun StorEdge 3000 Family Configuration Service 2.5 User’s Guide	817-3337
Sun StorEdge 3000 Family CLI 2.5 User’s Guide	817-4951

Accessing Sun Documentation

All Sun StorEdge 3000 family documentation is available online in both PDF and HTML format at the following location:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/

The following locations are specific for the SCSI, FC, and SATA arrays:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3120/

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3310/

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3320/

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3510/

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3511/

You can view, print, or purchase a broad selection of Sun documentation at:

http://www.sun.com/documentation

Contacting Sun Technical Support

For late-breaking news and troubleshooting tips, review the release notes for your array located at the appropriate link on the following page:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/

If you have technical questions about this product that are not answered in the documentation, go to:

http://www.sun.com/service/contacting

To initiate or check on a USA-only service request, contact Sun support at:

800-USA-4SUN

To obtain international technical support, contact the sales office of each country at:

http://www.sun.com/service/contacting/sales.html

508 Accessibility Features

The Sun StorEdge documentation is available in Section 508-compliant HTML files that can be used with assistive technology programs for visually impaired personnel. These files are provided on the Documentation CD for your product as well as on the websites identified in the previous “Accessing Sun Documentation” section. Additionally, the software and firmware applications provide keyboard navigation and shortcuts, which are documented in the user's guides.

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to:

http://www.sun.com/hwdocs/feedback

Please include the title and part number of your document with your feedback: Sun StorEdge 3000 Family Diagnostic Reporter 2.5 User’s Guide, part number 817-3338-17.

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