How to Report Problems and Provide Feedback

If you have questions or issues with OpenSSO Enterprise 8.0 Update 1 or a subsequent patch release, contact Support Resources at http://sunsolve.sun.com/.

This site has links to the Knowledge Base, Online Support Center, and Product Tracker, as well as to maintenance programs and support contact numbers. If you are requesting help for a problem, please include the following information:

• Description of the problem, including when the problem occurs and its impact on your operation

• Machine type, operating system version, web container and version, JDK version, and OpenSSO Enterprise version, including any patches or other software that might be affecting the problem

• Steps to reproduce the problem

• Any error logs or core dumps