/etc/named.conf File Causes Solaris Management Console Operations on User and Group Accounts to Fail (4777931)

If you use Solaris Management Console to perform operations on a User or Group account on a system that serves as a Domain Name Service (DNS) server, and the /etc/named.conf file exists on that system, errors occur.

The following errors occur when you perform these operations from the GUI or when you use smuser and smgroup, which are command-line interfaces for the console.

The console launches a new dialog box or the smuser command exits with the following error messages when operated on a User:

"The attempt to view Users or Roles has failed due to an unexpected
error.
        This was caused by the following error: CIM_ERR_FAILED."

The console launches a new dialog box or the smgroup command exits with the following error message when operated on a Group:

"Attempted Read of Group IDs failed with unexpected CIM error:
        CIM_ERR_FAILED."operations from the GUI or command-line interface.

Workaround: Choose from one of the following workarounds:

• To solve this problem by restarting the DNS server, follow these steps:

  1. Become superuser.

  2. Move the named.conf file to a different directory. For example:

     # mv /etc/named.conf /var/named/named.conf

  3. Restart the DNS server.

     # pkill -9 in.named

     # /usr/sbin/in.named /var/named/named.conf

• To solve this problem by restarting the WBEM server, follow these steps:

  1. Become superuser.

  2. Using a text editor, edit the /usr/sadm/lib/wbem/WbemUtilityServices.properties file.

     Replace the /etc/named.conf string with /tmp/new-filename.

     ---

     Note –

     Ensure that the file name that you choose does not already exist on the system.

     ---

  3. Stop WBEM server.

     # /etc/init.d/init.wbem stop

  4. Start the WBEM server

     # /etc/init.d/init.wbem start

For more information, see the smuser(1M) and the smgroup(1M) man pages.