To Use Log Files for Troubleshooting

The log files can give you clues that determine your next steps, such as these:

• If there was a configuration problem, look at the configuration summary to examine the settings you used.

• If there was a directory conflict, check that you did not specify a directory that is reserved by a component.

Steps

1. Review the installation summary file, which provides a high-level description of what was installed and configured.

   If a problem occurred, see what component caused the problem. If multiple problems occurred, isolate the first.

2. Review the detailed log files.

   1. Look for the first error or warning that occurred and attempt to resolve it. Sometimes resolving one error resolves a number of seemingly unrelated errors that follow.

   2. Find the name of the component or package that caused the problem.