This document provides documentation links, safety information, technical support, and customer suggestion information for Oracle’s Sun Netra CP3240 Advanced Mezzanine Card products.
For general safety information, refer to Important Safety Information for Sun Hardware Systems (821-1590), which shipped with the product. For switch-specific safety information, refer to the Sun Netra CP3x40 Switch Safety and Compliance Manual (820-3505).
If you have technical questions about this product that are not answered in this document, go to: http://www.sun.com/service/contacting
When you call, tell them that the product was purchased separately and is not associated with a system. Have the product identification information ready when you call. You can find the part number, serial number, and revision level on labels on the product. If possible, have the product in front of you when you contact TS.
You must get Return Material Authorization (RMA) numbers from TS or the World Wide Solution Center for each component you intend to return. Ensure that these RMA numbers are on the boxes containing the returned components.
If TS asks for a system serial number, be sure to indicate that the product was purchased separately and is not associated with a system. TS will give you specific details on the return procedure for your geographic area.
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